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Return POLICY
Last updated June 20, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
RETURNS
- All return requests must be initiated within 7 days of delivery.
- Items must be unused, unwashed, and in their original packaging with tags and labels intact.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
PARSVADI PRIVATE LIMITED
48 & 49 COMMON LIGHT EAST, GURU ANGAD NAGAR, NEW DELHI,
DELHI, 110092
INDIA
Please note:
You may return items using your own courier service or choose our prepaid return label.
If you use our prepaid label, ₹100 will be deducted from your refund to cover return shipping charges. We recommend using a trackable shipping method for your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
Please contact us at the email below for returns related to damaged or defective products.
IMPORTANT NOTES
- Products bought on sale cannot be returned or exchanged.
- Customized or embroidered items are non-returnable and non-exchangeable.
- Products that are used, washed, or have tags removed will not be eligible for return or exchange.
QUESTIONS
Email us at support@scrubchee.com for any queries regarding returns.
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