Shipping policy
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
SHIPPING FEES
We offer standard shipping at a rate of 3.33% of the order amount, regardless of order value.
DELIVERY TIMELINES
All shipping timelines provided in good faith but are estimates only, and we strive to dispatch your orders as quickly as possible. Delays may occur during high-demand periods or due to external factors like weather or courier delays.
ORDER TRACKING
Once your order is packed and handed over to our courier partner, we will send an email with the tracking link to monitor your shipment.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
- We currently ship only within India.
- We do not ship to P.O. Boxes, APO/FPO addresses, or military zones.
- Delivery to remote or out-of-service pin codes may not be available.
- Shipping timelines may be extended during public holidays, natural calamities, or sale events.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our return-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: support@scrubchee.com